Buying Used Equipment Questions: Equipment Purchase Guide & Used Equipment Due Diligence 2025

Buying used aesthetic equipment can save thousands of dollars, but it requires thorough due diligence. These 10 essential questions will help you avoid costly mistakes and ensure you're making a sound investment.

1. Why Are You Selling This Equipment?

Understanding the seller's motivation reveals important information:

• Practice Closure: May indicate financial issues, but equipment could be well-maintained
• Upgrade: Good sign—equipment likely in good condition
• Low Usage: Equipment may be like-new
• Vague Answers: Red flag—proceed with caution

2. What Is the Usage History?

Ask about:

• Total hours of operation
• Number of treatments performed
• Typical usage patterns (daily, weekly)
• Peak usage periods
• Any periods of inactivity

3. What Is the Service and Maintenance History?

Request detailed records:

• Regular maintenance schedule adherence
• All repairs performed
• Parts replaced
• Service provider information
• Any recurring issues

Red Flag: Missing or incomplete service records indicate poor maintenance.

4. Are All Original Accessories Included?

Verify inclusion of:

• All handpieces and applicators
• Original cables and connections
• Treatment tips and accessories
• User manuals and documentation
• Software licenses and updates
• Training materials

Missing accessories can add significant costs to your purchase.

5. What Is the Warranty Status?

Important warranty questions:

• Is any manufacturer warranty still active?
• What does the warranty cover?
• Is the warranty transferable?
• What is the warranty expiration date?
• Are extended warranty options available?

6. Can I Inspect the Equipment Before Purchase?

Always insist on inspection:

• Physical inspection of equipment condition
• Functional testing of all systems
• Verification of serial numbers
• Review of documentation
• Testing of all accessories

Red Flag: Refusal to allow inspection is a major warning sign.

7. Is Training Available?

Determine training options:

• Is training included in the sale?
• Who provides the training?
• What does training cover?
• Is certification included?
• What are ongoing training options?

8. What Exactly Is Included in the Sale?

Get everything in writing:

• Equipment and all accessories
• Documentation and manuals
• Software and licenses
• Training (if included)
• Shipping and delivery
• Installation (if included)
• Warranty or guarantee terms

9. What Are the Payment Terms?

Clarify payment structure:

• Total purchase price
• Deposit required
• Payment schedule
• Accepted payment methods
• Escrow arrangements (for large purchases)
• Refund policy

Red Flag: Requests for full payment before inspection or delivery are suspicious.

10. Can You Provide References or Verification?

Verify seller credibility:

• Business registration and credentials
• Previous transaction references
• Professional associations
• Online reviews or ratings
• Contact information verification

Additional Due Diligence

Beyond these questions, also:

• Verify equipment authenticity (watch for counterfeits)
• Check for liens or encumbrances
• Review all documentation carefully
• Get professional inspection for high-value items
• Use escrow services for large purchases
• Get everything in writing

Conclusion

These 10 questions form the foundation of proper due diligence when buying used equipment. Legitimate sellers will welcome these questions and provide detailed answers. Vague responses, missing documentation, or pressure tactics are warning signs to walk away.

Remember: a good deal isn't just about price—it's about getting quality equipment that will serve your practice reliably. Taking time to ask the right questions protects your investment and ensures a successful purchase.